Lyngo Lab
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ALL CAPS
Putting words in ALL CAPS can signal importance. However, some people believe it feels like shouting. Does formatting text in all caps boost memory at the cost of a harsher tone? We used a randomized experiment with 1,200 email readers to find out.
Bold Text, Tone, &
Memory
When sending emails, can
bolding
the key details make them easier to recall? If so, does it make other info less memorable? And how does it affect your perceived tone? We put all of these questions to the test in an email experiment.
ChatGPT Disclosure
Content creators are covertly using generative AI to produce written content. But disclosure regulation is on the horizon. In this experiment with 1,200 readers, we tested how crediting ChatGPT affects perceptions of the information and the content creator.
ChatGPT - Research Review
We conducted a review of current research on generative AI tools, evaluating the benefits and drawbacks for users and society. The article examines ChatGPT's effects on outcomes like productivity, writing quality, and creativity, as well as ethical concerns.
Repetition &
Memory
Could repeating key information improve how well your email recipients remember it? Or does it just make you sound condescending? In an email experiment with 1,200 people, we tested how repeating yourself affects recall, as well as tone.
Email Name
There's a professional trend with email that involves using your full name in your personal email address. Does doing so actually provide a professionalism boost? We put it to the test in an experiment with 400 email users.
Non-Native Speakers - Grammar Perceptions
Learning English is hard. Even native speakers make grammatical mistakes. But are non-native speakers judged more or less harshly for such errors, particularly in the workplace? The results of an experiment with 1,200 people suggest that gender matters.
Resume Line Spillovers
You want your resume to look professional. Does fitting all of your bullet points onto individual lines matter? We investigated this important formatting question through an experiment with over 1,000 managers and employees.
Serif vs. Sans Serif Fonts
Serif fonts, with their decorative tapers, have historically been used in print media to help readers distinguish between letters. But in the digital age, sans serif fonts may be no less readable nor visually appealing, according to our 1,200-person email study.
Statistics & Persuasion
Can adding a statistic to support your claim convince others of its validity? We ran experiments across three contexts, including politics, business, and a college essay, measuring audience perceptions of claim believability and claim-maker competence.
(Not) Drinking with Colleagues
Grabbing a drink with coworkers is a common way to let off steam. But those who forgo alcohol may wonder if it dulls their image. In this experiment, we tested whether opting for a non-alcoholic drink affects how fun and likable you seem.
Latest
Topics
Contexts
>
AI & Tech
Academic
Business
Cross-Cultural
Email
Relationships
Social Media
Work
Outcomes
>
Competence
Creativity
Emotion
Likability
Memory
Persuasion
Writing
>
Creative Writing
Formatting
Grammar
Word Choice
Writing Process
Speaking
>
Conversation Topics
Presentations
Teaching
Voice & Tone
Nonverbal
Methods
About
Overview
Leadership